Director of Advising, Success, and Accessibility Services

General Description:

The Director of Advising, Success, and Accessibility Services is responsible for training, programming, and supervision of the Academic Advising and Academic Success Center staff. 

Essential Duties and Responsibilities:

·       Oversee Academic Success Center department and programming. 

·       Register or supervise the registration of all incoming students each semester.

·       Train and update advisors on policies, catalog changes and general advising procedures.

·       Create professional development for new and current advisors.

·       Assign faculty advisors to students based upon desired major.

·       Maintain advisors and advisees in university database.

·       Complete annual assessment of academic advising.

·       Help students create degree completion plans.

·       Refer students to appropriate university units, learning resources, and support services.

·       Serve on student support and retention committees.

·       Support the Admissions office through representation and various events.

·       Maintain positive relationships between faculty advisors.

·       Act as a liaison between faculty and academic support office, such as Registrar.

·       Assist students with the identification of their educational and career goals.

·       Other duties as assigned.

Position Requirements:

·       A master’s degree is required. 

·       At least two years’ Academic Advising and Success experience required.

·       Five years of full-time work experience in a university setting.

·       Experience supervising other employees.

·       Excellent leadership, organizational, communication and technology skills.

·       Excellent interpersonal skills to interact with diverse constituents and provide high-quality support to faculty and students.

·       Strong attention to detail.

·       Ability to adjust quickly and adapt to changes.

·       Capacity to quickly learn policies, procedures, and curriculum requirements.

·       Ability to abide by ethical standards and guidelines for academic advising.

·       Sensitivity to the need of students from diverse backgrounds.

Work Schedule:

This is an exempt position, 12-month position.  Occasional evening and weekend work is required.